Terms & Conditions

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Terms and Conditions

1. General disclaimer

This website is owned and operated on behalf of Honda Australia Motorcycle and Power Equipment Pty Ltd ABN 96 006 662 862 ("Honda MPE"). This notice applies to Honda MPE websites including (but not exhaustive of):

  • www.hondampe.com.au
  • motorcycles.honda.com.au
  • powerequipment.honda.com.au
  • marine.honda.com.au
  • poweredby.honda.com.au
  • www.hondacatalogue.com.au

It does not apply to other external operated websites linked to the Honda MPE series of websites.

The information contained on this website is:

  • For general information only and does not purport to be comprehensive;
  • Current only at the time it is placed on this website; and
  • Not intended to provide nor make any recommendation upon which you should rely for any purpose whatsoever.

Honda MPE is under no obligation to update the information on this website or correct any inaccuracy which may become apparent at a later time, and does not give any warranty as to the accuracy of the information. If you rely on it, you do so at your own risk.

Honda MPE recommends that if you wish to purchase a Honda product, you consult your Honda dealer for the latest information on that Honda product and its availability.

To the extent permitted by law, Honda MPE specifically excludes any liability for any error or inaccuracy in, or omissions from, its website and disclaims any liability for any loss or damage which you or any other person may suffer by relying on any information on this website whether caused by the negligence of Honda MPE or otherwise.

2. Pricing

All prices specified on this site are in Australian dollars and the products described and the offers made on this website are only available to residents of Australia.

For the road registerable motorcycles where "Ride Away" pricing is stated please note the following: This price is comprised of the Manufacturer's Recommended List Price for a private buyer residing in the capital city of your State, 12 months registration, 12 months compulsory third party insurance, stamp duty, administration charges, and a recommended dealer delivery fee. Please confirm pricing with your preferred Honda Dealer as final on-road costs may vary according to your individual circumstances.

For the off road motorcycles, farm two wheel motorcycles, and ATVs (non road registerable) where "Ready To Ride" pricing is stated please note the following: This is comprised of the Manufacturer's Recommended List Price and recommended dealer delivery fee.

Manufacturers Recommended List Price, "Ready To Ride" and "Ride Away" pricing is subject to change without notice.

3. Copyright and trademarks

This website and its contents are subject to copyright. The copyright is owned by Honda MPE or third parties.

You may view this website using your Web browser, and electronically copy or print it or any part of it in hard copy solely for your own personal and non-commercial use. Any other use, including modification, republication and display, is strictly prohibited. You must not link to this website unless authorised to do so by Honda MPE.

This website contains registered trademarks and other trademarks that are otherwise protected by law. Misuse of any of these trademarks is strictly prohibited.

4. Applicable law

This website is owned and operated by Honda MPE. Your use of this website is governed by the laws of Victoria, Australia. By using this website, you agree that any dispute arising out of your use is subject to the exclusive jurisdiction of the courts of Victoria, Australia.

This website may be accessed throughout Australia and in other countries. Honda MPE makes no representation that the content of this website complies with the law of any country other than Australia. If you access this website from outside Australia, please be aware that you do so at your own risk.

5. Changes to this notice

Honda MPE may, without notice, amend or modify this notice by posting the amended notice to the Honda MPE website. You should check this notice on each visit to ensure that you are familiar with the most current version.

6. Payments

If you purchase any goods or services which are offered on this website the following applies to online payments and refunds:-

  • Honda MPE uses a third party payment gateway (the "gateway"), currently provided by our bank, to process payments and refunds.
  • the instructions in the offer of the goods or services will lead you to the gateway.
  • currently the gateway only accepts payments by credit card or debit card.
  • online purchases are subject to a surcharge and will be applied to the total price at the gateway
  • the gateway retains all confidential financial information (such as card details) in a secure environment subject to its own terms and conditions, and the gateway only provides to Honda MPE the fact of payment and the identity of the person who has paid.
  • any refund which has to be made will be made through the gateway as a credit to the card from which the original payment was made.

7. Returns


Process
Please download the 'Returns' document located at Honda MPE Merchandise Website and fill out the details in the form and send it to merchandise@hondampe.com.au. Honda MPE will review the request and will respond to the customer with-in 2 working days from the request application date. If the request is approved the customer must return the goods to Honda MPE within 2 weeks from the approval date along with original invoice. We recommend sending returns via registered post as we do not accept responsibility for lost items.


Item Return Address
Honda Australia Motorcycle and Power Equipment Pty Ltd, 1954-1956 Sydney Rd Campbellfield Vic 3061.


Conditions
If in the unlikely circumstance that your item(s) is faulty or not fit for intended use and has been approved by Honda MPE, the customer will be sent a return connote with information on how to send the item(s) back. The customer will not have to pay for any returns if Honda MPE is at fault. Once the item(s) is back at Honda MPE, it will be assessed and if approved, a direct replacement will be issued. For more information please see http://auspost.com.au/business/eparcel-returns.html

Any items returned outside the specific time frame listed above will be the responsibility of the customer to retrieve the goods. Honda MPE will not pay to return these items to you.

If the return request is rejected the items will be sent to the customers� local dealer or returned via registered post once postage is again paid for.

Honda MPE does not take responsibility for damage occurred by courier service


Incorrect Size
In order to eliminate as many problems through the online process we strongly recommend that you measure yourself in accordance to our online sizing charts. Please note that there are sizing charts for different ranges and that our sizing may differ to the measurements you are currently used to. If you do require a product to be swapped for size change, fill out the returns form correctly stating the reason for return. It is of the customer�s responsibility to pay for freight back to Honda if the item(s) are of incorrect size. No refund will be given for the freight back to Honda.

To be eligible for return the item must be:

  • In original undamaged packaging
  • Undamaged in any way shape or form
  • Complete with original tags


8. Honda Competitions

2014 Honda Motorcycles/The Ultimate Rider "Honda Prize Pack" Competition

  1. Information on how to enter and prize forms part of the Terms and Conditions. Entry into this competition is deemed on acceptance of these Terms and Conditions.
  2. Entry is only open to residents of Australia. Entry is open to non-winning entrants of the Insure My Ride The Ultimate Rider CBR500R Competition. Entry is automatic upon and subject to the subscription to the Honda Motorcycles online newsletter on the Honda Motorcycles Website at http://motorcycles.honda.com.au/ via the subscription link: http://motorcycles.honda.com.au/SubscribeEmail.aspx between the period of 4 March 2014 and 31 March 2014.
  3. One entry per person will be accepted, providing the conditions above in point number two (2) are met. This offer is not valid in conjunction with any other offer.
  4. Promotion commences Tuesday 4 March, 2014 at 09.00am AEST and ends 31 March, 2014 at 11.59pm AEST. The draw will take place at the Promoter's premises at Honda Australia Motorcycle and Power Equipment Pty Ltd on 4 April at 2.00pm AEST. The winner will be notified by e-mail within two (2) business days of the draw and their name will be published on the Honda Facebook page and Twitter account.
  5. The first (1) valid entry drawn from all entries received will be deemed the prize winner and will win the Honda Merchandise Prize Pack valued up to $500 (RRP). The Winner reserves the right to choose Honda Merchandise items up to the value of the Prize Pack.
  6. Items that are size specific can be exchanged by the winner subject to availability. If the chosen prize items are unavailable the Promoter will contact the winner to substitute the prize in its discretion with an alternative prize to the same and equal recommended retail value. There may be a slight variation in prize value to that stated in these Terms and Conditions.
  7. The prize will be sent to the winner's nominated address via Australia Post and must be signed for at this address. The prize pack will not be left unattended.
  8. Prize value is correct at time of printing. The Promoter accepts no responsibility for any variation in the prize value.
  9. If the Promoter is unable to contact the winner to claim fulfilment of the prize within 7 days of the draw, the winner will forfeit the prize in its entirety and it shall be awarded to the next runner up in the competition.
  10. Prize cannot be redeemed for cash. The prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be redeemed as cash. The prize is not valid in conjunction with any other offer. The prize is valued in Australian dollars.
  11. In participating in the competition, the winner agrees to participate and co-operate as required in editorial activities relating to the Competition, including but not limited to being interviewed and photographed. The winner agrees to grant the Promoter a perpetual and non-exclusive license to use such content and photographs on Honda online social networking sites and the Honda Motorcycles Website http://motorcycles.honda.com.au/, and the winner will not be entitled to any fee for such use.
  12. Any cost associated with accessing Honda Motorcycles Website http://motorcycles.honda.com.au/ is the entrant's responsibility and is dependent on the Internet service provider used.
  13. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  14. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize.
  15. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  16. By accepting entry into this promotion, entrants consent to the personal information they submit being entered into the marketing database. The Promoter may for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter.
  17. The Promoter is Honda Australia Motorcycle and Power Equipment Pty Ltd, ABN 96 006 662 862, 1954-1956 Hume Hwy Campbellfield, 3061, Victoria.

2014 Honda Merchandise “Repsol Prize Pack” Competition

  1. Information on how to enter and prize forms part of the Terms and Conditions. Entry into this competition is deemed acceptance of these Terms and Conditions.
  2. Entry is only open to residents of Australia. Entry is automatic upon and subject to the subscription to the Honda Merchandise newsletter via the Honda Merchandise Online Store http://merchandise.hondampe.com.au, between the period of 5 March 2014 and 31 March 2014.
  3. One entry per person will be accepted, providing the conditions above in point number two (2) are met. This offer is not valid in conjunction with any other offer.
  4. Promotion commences Wednesday 5 March, 2014 at 12.00pm AEST and ends 31 March, 2014 at 11.59pm AEST. The draw will take place at the Promoter’s premises at Honda Australia Motorcycle and Power Equipment Pty Ltd on 4 April at 2.00pm AEST. The winner will be notified by e-mail within two (2) business days of the draw and their name will be published on the Honda Facebook page and on the Honda Merchandise Online Store http://merchandise.hondampe.com.au.
  5. The first (1) valid entry drawn from all entries received will be deemed the prize winner and will win the Honda Repsol Prize Pack valued of up to $400 (RRP).
  6. Items that are size specific can be exchanged by the winner subject to availability. If the chosen prize items are unavailable the Promoter will contact the winner to substitute the prize in its discretion with an alternative prize to the same and equal recommended retail value. There may be a slight variation in prize value to that stated in these Terms and Conditions.
  7. The prize will be sent to the winner’s nominated address via Australia Post and must be signed for at this address. The prize pack will not be left unattended.
  8. Prize value is correct at time of printing. The Promoter accepts no responsibility for any variation in the prize value.
  9. If the Promoter is unable to contact the winner to claim fulfilment of the prize within 7 days of the draw, that winner will forfeit the prize in its entirety and it shall be awarded to the next runner up in the competition.
  10. Prize cannot be redeemed for cash. The prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be redeemed as cash. The prize is not valid in conjunction with any other offer. The prize is valued in Australian dollars. The Promoter accepts no responsibility for any variation in the prize value.
  11. This offer is not valid in conjunction with any other offer or discount.
  12. Employees, and their immediate families, of the Promoter, Honda Australia Motorcycle and Power Equipment Pty Ltd and associated agencies and companies are not eligible to enter this competition. Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st cousin.
  13. In participating in the competition, the winner agrees to participate and co-operate as required in editorial activities relating to the Competition, including but not limited to being interviewed and photographed. The winner agrees to grant the Promoter a perpetual and non-exclusive license to use such content and photographs on Honda online social networking sites and the Honda Merchandise Online Store http://merchandise.hondampe.com.au, and the winner will not be entitled to any fee for such use.
  14. Any cost associated with accessing Honda Merchandise Online Store http://merchandise.hondampe.com.au is the entrant’s responsibility and is dependent on the Internet service provider used.
  15. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
  16. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of the prize.
  17. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  18. By accepting entry into this promotion, entrants consent to the personal information they submit being entered into the marketing database. The Promoter may for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct information to the Promoter.
  19. The Promoter is Honda Australia Motorcycle and Power Equipment Pty Ltd, ABN 96 006 662 862, 1954 - 1956 Hume Hwy Campbellfield, 3061, Victoria.